Halton Borough Council needed to find a more effective way to validate planning applications submitted to its planning administrative team.
The work conducted by the team dealing with planning applications was mostly completed manually. The validation of each application was time-consuming and this slowed the decision-making process, leading to a backlog of work and poor customer satisfaction.
The Miso team used FME to fully automate the validation of documents involved in the planning application process. The FME workspace was able to identify documents missing from the application, and alert staff to this. Beyond this, it ensured that polygons were drawn and fed-into the Council’s system correctly, before verifying the constraints checking process.
The solution has allowed the planning applications administrative team to arrive at decisions quicker, with the application process now more efficient.