miso
2nd Floor Suite
37a Waterloo Street
Birmingham
England
B2 5TJ.

+44 121 232 8000 miso-portal

    Frequently Asked Questions

    How do I log into the MisoData Downloader?

    You can access your account by using the Log In button on the bar at the top of this page.

    I don’t have a Miso account – how can I get one?

    You can request a miso portal account by emailing accounts@misoportal.com.

    How do I reset my Miso password?

    If you can’t remember your miso portal account – don’t worry! Contact dataorders@misodata.co.uk

    Your request will be processed within 24 hours.

    I have a support query – who do I contact?

    We provide email and phone support for both technical software elements and the solutions we have delivered.

    If you need a little extra assistance, consultancy days can be purchased separately.

    Who do I talk to about private training courses?

    If you’re looking to book training courses for large groups, or something a little more bespoke, we offer private on-site training.

    You can learn more by visiting our training page or calling our Account Managers on 0121 232 8000.