miso,
1-3 College Yard,
Worcester,
Worcestershire,
WR1 2LB.

+44 121 232 8000 miso-portal

    Frequently Asked Questions

    How do I log into my miso portal account?

    You can access your miso portal account by using the Log In button on the bar at the top of this page.

    I don’t have a miso portal account – how can I get one?

    You can request a miso portal account by emailing accounts@misoportal.com.

    How do I reset my miso portal password?

    If you can’t remember your miso portal account – don’t worry! Simply visit the miso portal log in page and click the “Request a new password” link. From there you will be prompted to enter the email address associated with the account.

    Your request will be processed within 24 hours.

    I have a support query – who do I contact?

    We provide email and phone support for both technical software elements and the solutions we have delivered.

    If you need a little extra assistance, consultancy days can be purchased separately.

    You can find more information in our Technical Support Services FAQ and User Guide in our Developer Centre.

    Who do I talk to about private training courses?

    If you’re looking to book training courses for large groups, or something a little more bespoke, we offer private on-site training.

    You can learn more by visiting our training page or calling our Account Managers on 0121 232 8000.